Do you Remember…©2023 🤔
“Where the Heck is The Complaint Department?”
I accosted Mario the manager of my neighborhood chain grocer…with inquiry. (Being “the drama queen”) I am, I had on my angry face. 😠
He looked at me, "DUH”? 😮
“Mario I’ve got a serious complaint to make”!
“W-what’s the problem”? He looked nervous & concerned. 😦
Sooo I answered him…
“Whenever I go to your bagel bins…all the whole grain bagels… are sold-out. All the other bagels varieties remain mostly…intact”. ☹
Since we are well known acquaintances, we started to laugh about my complaint. Then acknowledging he was in a young Boomer, I explained what a complaint department had been.
Nostalgia:
My fellow seniors, do you remember when each department store, had a designated “Complaint Department”?
That department was usually in the store’s basement, in the rear so that in itself, was an inconvenience. It was the place you brought your returns, exchanges, and damaged purchases.
One had to get on a line to reach a clerk, behind counter, who inspected your return, (with a register receipt), then decided if justified a cash back, or you were issued a store credit, or turned down completely.
Mario got a kick out of “the complaint department "business. 😁🤣
